The app
In this collection, you will understand the steps necessary to complete your flow effortlessly.
How long does it take for me to send a check?
How do I sign up to the checkboard app?
What does 'processing' mean?
What happens to my data after I complete my check?
How do I complete my guarantor check?
Are you waiting for a link to be sent to you?
Banking and Source of Funds (SOF)
What is NFC
📡 How to Enable NFC
💳 My passport or phone does not have NFC
📢 Checkboard Device Compatibility Update
FAQs before you start your flow.
🆔 How to Skip the ID Verification Section (No Valid ID / NFC)
I haven't received an invitation message or email.
Resolving Link Issues in Checkboard
How do I install the Checkboard app?
How does Open Banking work?
I have received a County Court Judgment within the past six years, will this affect my rental application?
What do I need to start a check?
Checkboard App Update
Homey App Update!
I don’t have a passport - how do I verify my identity?
I don’t have a passport or a driving license.
What documents do I need for ID verification?
I can’t move to the next step after ID
How do I complete the ID section?
I don't have a valid Identity document to scan
The app won’t let me scan my ID or face
🏡 How to Add Your Address in the Checkboard App
I have been living at home for the last three years, do I still need to enter this in my residence history?
How many of my previous addresses must I input on my profile?
Why do you require my residential history?
I've added the wrong address 🏠
I can’t move to the next step after adding addresses
How do I add an international address?
My postcode is not valid
I regularly work overtime - will you take this into account when you assess my ability to afford a property?
I can’t continue after completing the income section
I can’t see my income transaction
My bank does not have open banking
How do I complete my income?
I am working on a zero-hour contract, which information and documents should I upload?
Verify your income as a tenant
My bank is not listed
Why do you need my account to be connected?
How To Connect Your Digital Banking
Completing the Proof of Funds and Banking
Source of wealth (SOW)
Why do you require my financial information?
All the funds are coming from my partner/friend/donor/relative's account
My open banking doesn't work (Source of Funds)
How to add a gift
All about Open Banking
I can’t continue after completing the funds' section
My funds won’t save
🌐 The Source Of The Fund/s is not Listed.