Skip to main content
All CollectionsThe appIncome 💷
I can’t see my income transaction
I can’t see my income transaction
Antonella Sarubbi avatar
Written by Antonella Sarubbi
Updated over 4 months ago

If you cannot find your income transactions and you are confident you have connected to the correct account, you can reach out to the team to complete this section.

  1. Email the team with the following template:

Email to: [email protected]

Subject line: 'Kindly add my income'

  1. phone number registered to the checkboard:

  2. name and DOB:

  3. reference: income does not come up in my digital banking on the checkboard app

  4. Please state the name of your employer ,as shown on the bank statement:

  5. Please state your income as shown on the bank statement

  6. Please attached your recent bank statement.

Related Articles
I can’t move to the next step after email
I can’t move to the next step after employment
I can’t continue after completing the income section
I can't see my rent expense
I can’t continue after completing the rent step
Did this answer your question?