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I can’t see my income transaction
I can’t see my income transaction
Antonella Sarubbi avatar
Written by Antonella Sarubbi
Updated over a week ago

If you cannot find your income transactions and you are confident you have connected to the correct account, you can reach out to the team to complete this section.

  1. Email the team with the following template:

Subject line: 'Kindly add my income'

  1. phone number registered to the checkboard:

  2. name and DOB:

  3. reference: income does not come up in my digital banking on the checkboard app

  4. name of employer shown as shown on the bank statement:

  5. income as shown on the bank statement:

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