How do I complete my tenant check?

Step by step Tenant Check.

Antonella Sarubbi avatar
Written by Antonella Sarubbi
Updated over a week ago

To start your check, click on the magic link sent to you via email or text message. This will open the appropriate flow for you to fill out only the necessary information.

Step 1: Select the type of check.

You will have two options to choose from. "Tenant" or "Landlord". Tap on Tenant to start your check and tap continue.

Step 2: Sole or Joint Applicant.

Select if you are a sole applicant for the property or joint if you are applying with someone else.

Step 3: Verify your identity.

  1. Make sure to have a valid photo ID document (driving license, passport, Biometric Residence)

  2. Scan your ID (Make sure that there is enough illumination in the room and that the photo is clear)

  3. Scan your face (Make sure that there is enough illumination in the room and that the scan is clear)

Step 4: Complete your basic info.

  1. Add your email address.

  2. Add your previous 3-year addresses.

  3. Add your employment status.

Step 5: Confirm your income.

Add your savings account: First, connect your Open Banking account and then proceed to add your income accordingly. If you have more than one income, you can tap on "Add transactions" and keep adding any additional income you may have in your accounts.

Step 6: Confirm your rent.

Select your account and add your current rent payment.

Step 7: Verify your summary and press send!

Help Button.

If you need assistance at any stage during the process. You can contact our Customer Service team by tapping on the ? (question mark) blue icon at the top right of your screen. Enter your name and start chatting to one of our Agents!

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