Checkboard

First, let's make sure we understand what the criteria for valid ID are:

Needs to be either a passport or a driving licence

You need to have the original document at hand (not a photocopy or a photo of a photo)

1. Needs to be either a passport or a driving licence
2. It needs to be in-date
3. The photo ID needs to be clear
4. You need to have the original document at hand (not a photocopy or a photo of a photo)

If you don't currently have a valid passport or driving licence:

please refer back to your agent or solicitor. They should be able to advise how you can proceed to the next steps.

What can you do when you don't have a valid ID to scan?

I don't have a valid Identity document to scan

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Example image, UK passport	Example image, UK driving licence