Before you start, make sure you have your original, in-date ID ready — not a photo or copy.
What You’ll Need
A valid passport or driving licence
A well-lit room
A neutral surface (like a desk or plain table) to place your ID on
⚠️ Tip: The background might appear in the photo, so avoid patterns or clutter.
Step-by-Step: Completing Your ID Check
Step 1 – Get Ready
Find a bright spot and keep your ID handy.
The app will guide you to scan your document and your face.
Step 2 – Select Your ID Type
Choose your issuing country.
Pick your document type (passport or driving licence).
For countries outside the UK we only accept passports — the app will tell you if that’s the case.
Step 3 – Scan Your ID
Fit the entire document inside the frame.
Avoid glare, blur, or cropped edges.
Make sure details like your photo and MRZ (the barcode lines) are visible.
Step 4 – Scan Your Face
Make sure your face is well lit.
Keep your whole face inside the frame.
Hold still until the scan completes.
Acceptable Documents
✅ Passport (in date)
✅ Driving licence (in date)
🚫 No photocopies, screenshots, or expired IDs.
If You Don’t Have a Valid ID
Checkboard can’t complete your verification without an in-date ID.
Please contact your solicitor or estate agent — they can suggest alternative ways to verify your identity.
💬 Need More Help?
If something’s unclear, check our related articles — or reach out to us at [email protected].
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