I hope this article helps! If you have any suggestions, please let us know at [email protected]
How do I complete the ID check step-by-step?
Step 1.
Ensure you have the original in-date passport or driving licence before starting this check.
Make sure you can scan the document on a neutral surface. This image which sometimes includes the background will be uploaded to your report. |
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Step 2.
Now that you are in a room with sufficient lighting and a neutral surface to place your document, let's start scanning!
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Step 3.
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If this did not answer your questions, please have a look at the other articles as they might have the answer you're looking for. 😊
What documents are acceptable?
driving licence (in-date)
passport (in-date)
Some countries have different regulations and may allow you to only upload a passport.
Make sure to follow these tips to complete the session successfully:
Use the original Identity Document which is in date in order to complete your ID check (not a copy, or scan from a screen)
Ensure the ID picture is clear and no glare or objects obstruct the view.
Make sure there’s enough lighting in the room when scanning your face.
Make sure that the ID is in date.
You don't have a valid ID?
Regrettably, we won't be able to carry out the checks without a valid ID.
However, please refer back to your solicitor or estate agent. They should be able to advise a different way to carry out the checks with the IDs you may have available.