What devices can I use?
To conduct a flow on Checkboard, you'll need a device that is compatible with both Android and Apple systems. For Android devices, from August 31 2025, new apps must target Android 15 devices (API level 35) or higher.
For Apple devices Apple has indicated that upcoming requirements will only be supported on devices with newer hardware which will be anything from an IPhone 11 onwards.
Alternate methods
If you are unable to install the app due to device compatibility, we recommend you follow these steps:
Please ask your solicitor to get in touch with us so we can discuss a potential workaround for this issue.
If you have access to another person's device that has already been used to complete the Checkboard process, you may proceed as follows:
Have them delete the Checkboard app from their phone.
On your own phone, send a Checkboard invite text to their number.
On their device, download the app using the link received in the text.
When prompted, enter your own mobile number.
You will receive a verification code on your phone.
Enter the code to begin the process as yourself on their device.
This temporary method will allow you to complete the Checkboard flow, even if your own device is incompatible due to the Android and Apple's new policy requirements.