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How to complete your Guarantor flow

To begin your guarantor flow, click on the magic link sent to you via email or text message.This will open the correct flow for you to complete only the information required by the organisation that invited you.

Antonella Sarubbi avatar
Written by Antonella Sarubbi
Updated today

💡 Some guarantor flows may require slightly more or less information, depending on the organisation’s specific verification process.


Verify your identity

  • Have a valid photo ID ready (passport, driving licence, or Biometric Residence Permit).

  • Scan your ID — ensure the room is well-lit and the image is clear.

  • Scan your face — make sure there’s good lighting and your face is visible.


Complete your basic information

  • Add your email address.

  • Enter your addresses for the past three years.

  • Select your employment status.


Confirm your income

  • Connect your digital bank statement to verify your income automatically,
     or

  • Enter your income details manually and upload your proof of income (e.g. payslips, contract, or statement).


Review and submit

Check that all your information is correct, then tap Send to complete your guarantor flow.


Need Help?

If you need assistance at any stage, tap the Help button in the top-right corner of your screen to contact our Customer Service team.

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